Data & Privacy

Privacy Policy

At Kashon Zace ("we", "our", or "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.kashon.co.uk, use our WordPress and WooCommerce platform, or contact us regarding our premium wholesale and retail products.
We act as the Data Controller for the personal information collected through this website under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. The Types of Data We Collect
Depending on whether you purchase directly through our shop or inquire via our contact forms, we collect and process the following information:

• Identity Data: First name, last name, and job title/company name (crucial for our B2B clients).
• Contact Data: Billing address, delivery/shipping address, email address, and phone numbers.
• Transaction Data: Details about orders placed by you, payments processed, quotes requested via contact forms, and invoices issued to your business.
• Technical & Usage Data: IP address, browser type, operating system, and data on how you interact with our website.

2. How and Why We Use Your Data (Lawful Bases)
Under the UK GDPR, we only process your data when we have a legal reason to do so:

• Performance of a Contract: To process direct WordPress and WooCommerce platform orders, manage wholesale transactions initiated via contact forms, issue business invoices, and deliver physical products.
• Legitimate Interests: To run our business efficiently, manage our B2B and B2C customer relations, secure our website from fraud, and optimise our product offerings across our main categories (Stationery, Home, Health, Grocery, Beauty, and Pet Supplies).
• Legal Obligation: To maintain accurate financial records for UK tax and accounting purposes.
• Consent: To send you marketing or product updates, which you can opt out of at any time.

3. How Data is Collected (Direct Sales vs. Contact Forms)

• WooCommerce Checkout: Collected automatically when you create a customer account or place a direct order.
• Contact & Inquiry Forms: Collected when a B2B or B2C customer submits a manual inquiry for premium wholesale quotes or product orders.

4. Sharing Your Information
We do not sell your personal data. To fulfil your orders and operate our e-commerce site, we securely share data with the following third parties:

• Payment Processors: To securely manage transactional payments (e.g., Stripe, PayPal).
• Delivery & Shipping Couriers: To dispatch and deliver physical products to your home or business address.
• Website Hosting & Infrastructure: Our WordPress and WooCommerce platform and server hosts.
• Professional Advisers: Accountants, auditors, and legal professionals helping us manage our UK business.

5. Data Retention
We keep your personal data only as long as necessary to fulfil the purposes we collected it for. For financial, billing, and corporate tax compliance in the UK, we are legally required to retain transaction and customer invoice details for 6 years following the end of the tax year.

6. Your Legal Rights
Under UK data protection laws, you hold specific rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Ask us to update or correct inaccurate or outdated information.
• Erasure: Request that we delete your personal data (subject to tax and legal retention requirements).
• Object or Restrict: Object to our data processing or ask us to temporarily suspend it.
• Data Portability: Request the digital transfer of your data to another party.
• To exercise any of these rights, please email us directly at info@kashon.co.uk. You also have the right to log a complaint with the UK data protection regulator, the Information Commissioner’s Office (ICO).

7. Cookies and Tracking
Our WooCommerce website uses standard cookies to manage your experience, including keeping track of items placed in your shopping basket and analysing website traffic. You can choose to block cookies via your browser settings, though doing so may break certain website features.

8. Contact Details
Full Name of Legal Entity: Kashon Zace Ltd
Email Address: info@kashon.co.uk
Postal Address: Office 18859, 182-184 High Street North, East Ham, London, E6 2JA